Disability rights in Ontario
The Ontario Human Rights Code protects people from discrimination in specified social areas, including employment, housing, services, facilities, contracts, and membership in vocational associations. Disability is a protected ground. Organizations may have a duty to accommodate disability-related needs to the point of undue hardship under the Code.
Ontario Human Rights Commission: disability and discrimination
Accessibility in Ontario
The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) establishes a framework for identifying, removing, and preventing barriers. Accessibility standards apply to organizations in different ways depending on the standard and organization type.
Government of Ontario: accessibility in Ontario
Legislation to know
Ontario Human Rights Code
Human rights protections and accommodation duties in covered social areas.
AODA
Ontario’s framework for accessibility standards and barrier prevention.
ODSP Act
The legislative framework for Ontario disability income support.
What to do when you encounter a barrier
- Describe the barrier and how it affects access or participation.
- Identify the service, workplace, housing provider, or organization involved.
- Keep copies of correspondence and note dates and conversations.
- Ask about the organization’s accommodation or accessibility process.
- Seek qualified advice if the issue is unresolved or a legal deadline may apply.
Primary legal sources
Ontario Human Rights Code · AODA · Ontario Disability Support Program Act, 1997